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Installation guide

Install IPTV GOLD on any device, step by step

Pick your device below and follow the steps. Each guide takes a few minutes once you have your login details. If you get stuck at any point, send us a photo of the screen.

Walk me through it

Guides by device

Amazon Fire TV Stick (Lite, 4K, 4K Max)

Amazon decides which apps can be added to a Fire TV device, so the route depends on your model. Check the model first.

  1. Go to Settings › My Fire TV › About and note your model name.
  2. Search the Amazon Appstore for the player app we recommend. If it isn't listed, ask us for the current install method for your model.
  3. If we advise installing from outside the Appstore, enable it only for the specific app we name, under Settings › My Fire TV › Developer options. If Developer options is hidden, select your device name under About seven times.
  4. Open the player app and choose the login type we sent: a login (server, username, password) or a playlist link.
  5. Enter the details exactly as sent, then wait while channels and the guide load for the first time.

Read the full device guide

Android TV and Google TV boxes and TVs

The simplest install of all: everything comes from Google Play.

  1. Open Google Play on the TV or box.
  2. Search for the player app we recommend and select Install.
  3. Open the app and choose login or playlist, then enter your details.
  4. Let the channel list and guide finish loading before you start browsing.
  5. Hold OK on your favorite channels to add them to Favorites.

Read the full device guide

Samsung (Tizen) and LG (webOS) Smart TVs

Both brands use their own app stores. The right app depends on the model year, so send us your model if you're unsure.

  1. Update the TV first. Samsung: Settings › Support › Software Update. LG: Settings › General › About This TV.
  2. Open the Samsung Apps or LG Content Store and search for the app we recommend.
  3. Install and open it. If it shows a device ID or MAC address, send us a photo of that screen and we'll activate it.
  4. Otherwise, enter your login or playlist details in the app.
  5. Restart the app once channels have loaded, so the guide refreshes.

Read the full device guide

Apple TV 4K, iPhone and iPad

Apple devices install player apps from the App Store, and setup is quick.

  1. Open the App Store and search for the player app we name.
  2. Install it. Some Apple apps charge a one-off fee; we'll mention this up front.
  3. Add your login or playlist. Several apps let you do this from a web page on your phone, which is easier than typing with the Siri Remote.
  4. On Apple TV, go to Settings › Video and Audio › Match Content and turn on Match Dynamic Range and Match Frame Rate.

Read the full device guide

Android phones and tablets

Handy for the kitchen, the backyard or a second room.

  1. Install the player app we recommend from Google Play.
  2. Open it and enter your login or playlist details.
  3. Go to Settings › Apps › [the app] › Battery and choose Unrestricted so playback isn't cut off.
  4. On cellular data, lower the stream quality in the app to save your allowance.

Read the full device guide

Windows PC and Mac

Good for a desk or a home office, especially on a wired connection.

  1. Install the desktop player app we recommend for your system.
  2. If you were sent a playlist link, you can also open it in VLC: Media › Open Network Stream, then paste the link.
  3. Enter your login or playlist details and let the channel list load.
  4. Pause large downloads or cloud backups while watching live events.
A tablet showing three numbered setup steps next to a TV remote on a wooden table

Have these ready

  • Your login details or playlist link from us
  • Your device remote, charged
  • Your Wi-Fi password, if the device isn't online yet
  • Ten quiet minutes

Common snags

If something doesn't work first time

These four cover almost every installation hiccup we see.

  • The app won't install

    1. Check the device has at least 1 GB of free storage.
    2. Update the device software and try again.
    3. If the app isn't in your store, ask us for an alternative for your model.

  • Login error or "authorization failed"

    1. Re-type the details. Look for extra spaces, and the difference between O and 0 or l and I.
    2. Make sure the server address includes everything we sent, including any port number.
    3. Still failing? Send us a photo of the error.

  • Channels load but won't play

    1. Restart the router, then the device, at the wall.
    2. Switch off any VPN and try again.
    3. Try a different channel to see if it's just one.

  • The channel guide is empty

    1. Give the guide a few minutes to download after the first login.
    2. Use the app's "refresh EPG" or "update guide" option.
    3. Check the device date and time are set to automatic.

Questions

Installation questions

Which player app should I use?

It depends on your device and model year. App lineups change, so rather than list one here, we recommend the best current option when you tell us your device.

What's the difference between a login and a playlist link?

A login is a server address, username and password typed into the app. A playlist link is a single web address containing the same information. Both give you the same channels; we send whichever suits your app.

Can you set it up for me remotely?

We can't control your TV, but we can guide you screen by screen on WhatsApp, and for apps that activate by device ID we do the activation on our side.

Do I need to reinstall after a TV update?

Usually not. If an update removes the app or logs you out, reinstall it and enter the same details.

Stuck on a step?

Send a photo of your screen and tell us which step you're on. We'll take it from there.

Activation help
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