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Activation

Activate your IPTV GOLD subscription

You've paid and your details are on their way. This page explains what you'll receive, how to enter it in your app and what to check if activation doesn't work first time.

I haven't received my details
Setup screen listing connect your device, open your player and add your details

What you'll receive

Three ways your app may activate

Different apps use different methods. We send whichever one matches the app recommended for your device.

  • A login

    A server address, a username and a password. You type all three into the app's login screen. It's the most common method.

  • A playlist link

    One long web address that contains everything. Some apps let you add it from your phone or computer through the app maker's website.

  • Device activation

    Some TV apps show a device ID or MAC address on screen. Send us a photo of it and we activate your subscription from our side.

Step by step

Entering your details

  1. Open the player app

    Use the app we recommended for your device. If you haven't installed it yet, follow the installation guide first.

  2. Choose the matching login type

    Pick the option that matches what we sent: a login (often labeled "Xtream" or "username and password") or a playlist ("M3U" or "URL").

  3. Copy the details exactly

    Details are case-sensitive. Watch for spaces at the end and similar characters such as O and 0.

  4. Let it load

    The first load downloads the channel list and channel guide, which can take a minute or two.

  5. Set up favorites

    Add your most-watched channels to Favorites so they open first every time.

Keep your details safe

Your login is personal to your household. Treat it like a password.

  • Don't post your details or screenshots of them online
  • Don't share them outside your household
  • Only enter them in the app we recommended
  • Tell us right away if you think someone else has them

Troubleshooting

Activation not working?

  • "Invalid username or password"

    1. Re-enter the details slowly. Most errors are a single character.
    2. Check that Caps Lock or the on-screen keyboard's shift isn't on.
    3. Make sure you chose the login type, not the playlist option.

  • The app says the playlist is empty

    1. Paste the whole link, from the very first character to the last.
    2. Give it a couple of minutes, then restart the app.
    3. Send us a photo of the error if it persists.

  • The device ID screen won't go away

    1. Send us a clear photo of the ID or MAC address.
    2. After we confirm it's activated, close and reopen the app.
    3. If needed, restart the TV at the wall.

  • It worked, then stopped

    1. Check whether your plan end date has passed.
    2. Restart the router and the device.
    3. Message us with the app name and what you see.

Questions

Activation questions

When does my plan start?

Your plan length runs from activation, when your details are issued. Your end date is confirmed in writing with your receipt.

Can I use the same details on a new TV?

Yes. Install the app on the new device and enter the same details. For apps that activate by device ID, send us the new ID and we'll move it across.

I've lost my details. Can you resend them?

Yes. Message us from the number or email you ordered with and we'll resend them.

Do my details change when I renew?

Usually they stay the same, so there's nothing to re-enter. If anything changes, we'll tell you when you renew.

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