The short version
- No automatic renewals: you're only ever charged when you place a new order.
- No contract, no cancellation fee and no early-termination charge.
- Cancel any time with a single message on WhatsApp or by email.
- If the service can't work on your device within 7 days of activation, you get a full refund.
No automatic renewal
Every IPTV GOLD plan (1, 3, 6 or 12 months) is a one-time payment for a fixed period, and we never charge you again automatically. When a plan is about to end, we may remind you; you decide whether to place a new order.
How to cancel
Send us a message on WhatsApp at +212 781 768 546 or email support@iptvgoldd.com saying you'd like to cancel. There's no form to fill in and no call to make. We'll confirm in writing, usually in the same conversation.
To help us find your order quickly, include:
- the name, phone number or email address you ordered with;
- your plan length and roughly when you paid;
- whether you'd also like to request a refund, and why.
What happens when you cancel
If you simply don't want to renew, there's nothing to do: your plan runs to its end date and stops. If you ask us to close your account early, we deactivate your login details and confirm the date in writing.
Cancellations and refunds
Canceling stops future renewals. Whether part of your payment is refunded is covered by our Refund Policy, including full refunds when the service can't be made to work on your device.
Your rights under the law
Some states give consumers additional cancellation or refund rights. Nothing on this page limits any right you have under federal or state law, and if the law where you live gives you a better remedy, the law applies.